A growing care to home provider engaged us to
automate and simplify the candidate recruitment
and tracking process.
The key success factor was to limit the
administration work required to provide the best
care to home service to the elderly, disabled and
respite care recipients.
SCOPE
✓ Recruitment and Induction Processes -
Solution Design
✓ Recruitment Process -
Robotic Process Automation for candidate compliance tracking
✓ Introduction Process -
Automation of reporting and matching care providers to clients
SERVICES
✓ Solution Design
✓ Robotic Process Automation Impletementation Design
✓ Reporting Platform Development
✓ Exception management implementation
BENEFITS
✓ Quicker induction process
resulting in better and faster service to care recipients.
✓ Process timereduced by 65%
✓ 2 FTE Benefit
✓ Increased level of assurance and compliance of care candidates.
✓ Increased visibility
of candidate recruitement.
Conclusion
By placing the care recipient at the focus of the process goal
we were able to achieve benefits for the client and the care recipient.
Besides for the time and cost benefit, the robotic process automation
implementation provided an increased level of assurance and visibility of
the compliance requirements of candidate care providers.
